Shipping Policy

Office or Home Delivery

Shipping Fee:HK$39 delivery fee will be charged for orders below HK$300 and it will be calculated together at the checkout page. Free shipping with every order over HK$300.

Shipping Time:Usually within 3 working days. The delivery may be delayed on weekends and holidays.

Please note that the delivery dates specified in your order, the email confirming the order or on this page are estimates only. We shall not be liable for any failure to deliver on any particular date. Estimated delivery times will be calculated from the date on which the order is processed, unless otherwise specified. SF Stores address: Click here

Notes:

- Please make sure that the name and phone number of the recipient on the order are correct, so that the delivery staff can contact you to pick up.
- Residential surcharge and remote area surcharge may be required by the express delivery company. The additional fee will be paid by customers.
- Orders will be sent, via the Carrier, to the delivery address that you have given or selected, as the case may be, on your order form. We will not be responsible if that delivery address is incorrect or incomplete.
- Upon delivery, please inspect the packaging for damage. If it appears that the products are damaged, please do not accept the shipment.
- All Products ordered on the Platforms shall be shipped by S.F. Express (Hong Kong) Limited acting as your agent (the “Carrier”), and any claims for damages in delivery must be filed with the Carrier.All mailing risks (including postponement, loss, or accidental theft of goods) must be borne by the buyer, and the company will not be responsible for it.

Terms and Conditions

Terms of Service Thank you for visiting Jewelry Classy's website (the "Site").
You may access or use this website or related services (collectively, the "Services") in accordance with the following terms of service and any other regulations mentioned on this website (collectively, the "Terms of Service").
By using the Services, such as placing an order on this website, you agree to all Terms of Service. This Agreement does not recognize any relationship (partnership, collaboration, employment or otherwise) between you and Jewelry Classy.
This agreement does not entitle you to become a representative of Jewelry Classy. Jewelry Classy reserves the right to change this website, related policies and agreements, privacy policy and these Terms of Service at any time.
You should visit this website regularly to review the above-mentioned policies and agreements, privacy policy, and updates or changes to these Terms of Service.
Registration You need to register an account to use some of the services provided by this website. By registering for an account, you agree to provide personal information that is true, correct, current and complete in all respects. To learn more about how we use your personal data, please see our Privacy Policy.
By using this site, you agree to be responsible for all activities that occur under your account. You are responsible for keeping your account and password secure. If you feel or suspect that someone has misappropriated or used your account without authorization, please contact us immediately.

Prohibited Matters and Violations
If your account performs activities including but not limited to the following, we may take relevant actions against your account:
1. Use any technology to attempt to hide the use of multiple accounts or disrupt any of our services in any way
2. Send any message that contains unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, racially or ethnically objectionable material
3. Promote or send any spam messages
4. Jewelry Classy reserves the right to terminate any account at its sole discretion if it impersonates another person or provides any false information. In this case, we will send you an email to notify you of the account termination.

intellectual property
All software and content of Jewelry Classy (which is defined as, or includes any text, audio or music, videos, images, photographs and pictures) are the intellectual property of Jewelry Classy and are protected by intellectual property, copyright laws and international treaty provisions. .
This website is for personal and non-commercial use only. Any use of the content for any non-personal and/or non-commercial use may only be made if expressly authorized by Jewelry Classy and/or its third-party licensors.
No content on this website may be published, copied, distributed, sold or licensed without the consent or authorization of Jewelry Classy. Any unauthorized action may result in civil consequences or criminal penalties.
Jewelry Classy reserves the right to withdraw or modify any service without notice. We will not be liable if for any reason the Website is unavailable at any time or for any period.

Third party links
This website may contain other websites or resources that are not managed or prepared by Jewelry Classy. It may contain links to and from our partner networks and affiliate websites at any time. We do not endorse, supervise or control these third-party platforms. If you click on links to these websites, we are not responsible for any loss, damage or accusation arising out of or in connection with the use of these websites and resources. Please note that these websites have their own privacy policies, we are not responsible for the content and policies of any third-party platforms, and you agree to access these third-party platforms at your own risk. Please review these policies before submitting any personal information to these websites.
Jewelry Classy is not responsible for the content or accuracy of any content outside this website, including but not limited to advertisers on this website. Users' use of websites or resources other than this website is at their own risk and is subject to the respective terms of use and service of such websites.
User Account You will be responsible for any actions performed on your account. Please keep your username/password secure and do not allow anyone to use the Platform through your username/password. We are not responsible for the consequences of any unauthorized use of your username/password, whether or not you are aware of the unauthorized use.

Disclaimer:

The Company will not be liable for any damages (including but not limited to computer viruses, system failures, and data loss) caused by the use or use of this website by anyone.

The Company uses the e-commerce platform SHOPAGE to perform certain processing activities to operate the website, such as website hosting, order processing, payment processing, execution of delivery of products or services, provision of content and management of the website, as well as through third-party payment networks Apple Pay, Google Pay, Alipay, PayMe, FPS, etc. handle online payments. Where third parties obtain personal data in order to carry out these processing activities, we have taken the necessary organizational and contractual measures to ensure that the personal data we provide to the third party are processed exclusively for the above purposes. Without your permission, these third parties have no right to send you any information about other company-related products and services. However, please note that the company is not responsible for the losses caused by the above-mentioned platforms.

Accept order

When you enter your personal information, payment information and submit your order, we will send you an email to confirm receipt of your order. This email only confirms receipt of the order and does not constitute acceptance of the order. When we send you an email to confirm that the goods have been shipped, it means that your order has been accepted and your contract with Jewelry Classy has been completed. Only items listed in the confirmation email sent when the item is dispatched are included in the contract. Therefore, all sales contracts are concluded in English in the Hong Kong Special Administrative Region. Jewelry Classy reserves the right not to accept an order for any reason at its sole discretion. The reasons include but are not limited to one of the following:

1. The items you ordered are out of stock, or have been withdrawn because they fail to meet our quality standards or because one or all of the items ordered are subject to delivery restrictions.

2. We found an error in price or product description

3. We were unable to obtain payment authorization

4. You do not meet the purchasing qualifications set out in the Terms of Service

If there are any issues with your order, our customer service team will contact you as soon as possible.

Delivery and pickup

When you place an order online, you will receive a reminder of the expected delivery time. The Jewelry Classy team will try its best to complete the delivery within the estimated time, but cannot guarantee that the goods will be delivered to you within the estimated time.

When picking up the goods, you will need to sign a product receipt confirmation. After signing, you begin to take responsibility for the goods. If the consignee or pick-up person is not the original purchaser, it means that you accept the signature of the above-mentioned person as proof of delivery and that Jewelry Classy has completed your order and accepts the transfer of related responsibilities. The products in the order will be delivered through the carrier to the address provided or picked by the customer in the order. We are not responsible if this shipping address is incorrect or incomplete. For more information on delivery methods, fees and delivery information, please refer to the Shopping Guide. Jewelry Classy reserves the right to update the shipping policy at its sole discretion without prior notice.

Return or exchange

If you want to apply for a return, please be sure to read the return policy of this site carefully. After we confirm your application, please package the product properly and return it to the service center yourself, and we will handle it properly. Self-pickup orders, coupon redemption products, used products, or other non-quality reasons or late applications will not be accepted. Please do not send products back without notifying us. For return and exchange policies, please see the Returns and Exchanges page. Please note that there are no refundable shipping costs for returns.

force majeure

The Company shall not be liable for any delay or failure to perform due to or caused by fire, flood, accident, riot, war, government intervention, embargo, strike, labor dispute, equipment failure, or any other reason beyond the control of the Company. be responsible.

your rights

These Terms of Service are not intended to affect your rights under the laws of the Hong Kong Special Administrative Region. Liability Jewelry Classy warrants that use of the Site and Services will be error-free and does not warrant that the Site or the server that supports the Site are free of viruses or other harmful components. We recommend that all users of this website ensure that they have the latest software installed, including anti-virus software.

Certain events may occur beyond the Company's reasonable supervision, such as severe weather. In such circumstances, Jewelry Classy will try its best to maintain the service, but is not responsible for any failure to meet these Terms of Service.

Limitation of Liability Jewelry Classy will not be liable for any direct, indirect, related, special, exemplary or punitive damages arising under any contract, negligence, strict liability or other theory, including, but not limited to, your use of this website. loss of interests, use, data damage or other intangible assets, or loss of security of the information you provide; or losses caused by unauthorized interception of information by a third party with or without prior notice. Special statement (but not limited to) Jewelry Classy will not be responsible for any losses caused by your use of the content published by Jewelry Classy or any third party on this website, unless such losses are caused by any intentional misconduct of CODALAB . You may personally disable this website as a remedy for dissatisfaction with the website. Whether due to damage or loss due to contract, tort (including but not limited to negligence) or other aspects, the maximum liability of Jewelry Classy and the service provider will not exceed HKD 300.

Indemnity and Waiver

You agree to hold us harmless and, at our request, fully indemnify us, Jewelry Classy (including its employees, directors, agents, affiliates, licensors and suppliers) from and against any and all claims arising out of any breach of the Terms of Service by you. Liability, claims, expenses, damages and losses, including attorneys' fees.

This includes any use of the Site by any other person using your account as a result of your actions or lack of action.

If you violate the Terms of Service and we do not take any action against your behavior, it does not mean that the Company has given up the exercise of our rights and solutions in other cases of violation of the Terms of Service.

complaint

If you have any complaints or comments about your order, please contact our customer service team.

termination

Jewelry Classy reserves the right to deactivate or terminate your account (and delete your profile and any related content) or your use of the Site at any time, for any or no reason. We reserve the right to change, suspend or discontinue any part of this website, as well as any products and services provided on this website, at any time without prior notice. Until your account is terminated, any orders made through your account and related charges must be your sole responsibility. We will not be responsible for the actions of you or any third party. In order to ensure that these terms and conditions remain in force, they shall continue to apply and must be adhered to after termination. Termination of your account will not affect any of Jewelry Classy’s rights or any of your liabilities and obligations arising prior to termination.

Changes to terms and conditions

Jewelry Classy reserves the right to cancel or amend these terms and conditions in accordance with legal requirements without prior notice to customers. It is the customer's sole responsibility to review these terms and conditions before confirming any order. Once an order is placed, the customer shall be deemed to have accepted the terms and conditions in effect at that time.